Customer Service is our #1 Priority. If there is an issue with your order, please understand we are human and we do make mistakes. Please understand this is out of our control. The item "Aristo Craft Trains 21411 Santa Fe Pacific Steam Locomotive & Tender G Scale" is in sale since Friday, September 6, 2019.This item is in the category "Toys & Hobbies\Model Railroads & Trains\G Scale\Locomotives". The seller is "emsalesllccompany" and is located in Shawnee, Kansas. This item can be shipped to United States, Canada, United Kingdom, Denmark, Romania, Slovakia, Bulgaria, Czech republic, Finland, Hungary, Latvia, Lithuania, Malta, Estonia, Australia, Greece, Portugal, Cyprus, Slovenia, Japan, China, Sweden, South Korea, Indonesia, Taiwan, South africa, Thailand, Belgium, France, Hong Kong, Ireland, Netherlands, Poland, Spain, Italy, Germany, Austria, Bahamas, Israel, Mexico, New Zealand, Singapore, Switzerland, Norway, Saudi arabia, Ukraine, United arab emirates, Qatar, Kuwait, Bahrain, Croatia, Malaysia, Chile, Colombia, Costa rica, Panama, Trinidad and tobago, Guatemala, Honduras, Jamaica, Luxembourg, Uruguay, Philippines.